Over the past few days we’ve had a variety of reports of problems from our clients running Norman Anti Virus software; Many problems related to backup software systems that were giving strange new errors relating to 7Zip.

7Zip is a file compression program that you can use to “squash” files into smaller packages to free up space, and many backup solutions including our Managed Backup solution, use it.

For some reason, Norman anti virus has started detecting 7Zip as a trojan, which of course, it is not; It is deleting the programs executable part, so that from then on, the program cannot operate, and in some cases, backups stop working;

Our clients who have migrated across to ESET anti virus need not be concerned, as this anti virus package is not having this issue. Clients who are taking advantage of our Managed Backup Solution also can breathe easy, because if this problem occurs for them, we will automatically fix it for you!

If you would like more information about upgrading to ESET anti virus, drop us an email at support at shiftsolutions.com.au

As always, if you are concerned you may have a problem, give us a ring at the office on 3814 1131 straight away!